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New Patient Information

Welcome To Townsley Family Dentistry.  Thank you for choosing our office, where we have created a comfortable environment in which you can feel confident about the dental care you receive. 

What to expect at my first visit?

During your first visit, our objective is to get to know you better, to become familiar with your past dental experiences and to establish a treatment plan that will best meet your dental needs.

Your initial appointment will last approximately one hour.

It is important to know we have a 48hr cancellation policy and desire our patients to value our time and their appointments. New patients should arrive 15 minutes early if they haven’t filled out their new patient forms.

When you arrive, please be prepared to complete all insurance and health information forms. We ask that you fill out several forms that will get you acquainted with our office.  You can also complete forms in advance.

In most cases, we will clean your teeth, and X-rays will be taken. Our dentist will perform a thorough exam and evaluate the diagnostic records, which help diagnose tooth decay, periodontal problems, jaw problems, and any signs of oral cancer.

After the examination, our dentist will provide a detailed summary that outlines any existing dental problems and proposed treatment. Take-home oral hygiene instructions will also be provided, along with any suggestions to help you care for your teeth.

What to to bring to the visit?

Good dental care begins with open communication, and we promise to speak candidly with you. Working together, we can achieve a true partnership with one common goal–keeping your teeth, gums, and jaw joints healthy!

Please bring the following:

Any panoramic X-rays taken within the past six months.

If you have dental insurance, please bring your insurance card. This will enable us to give you an estimate of your costs.

Payment Options


In-Office Dental Savings Plan

15+ In-Network Insurance Co.

Financing Options Available

Cash or Personal Checks

Visa, Mastercard & Debit Cards

In-Network Insurance Companies

Blue Cross/Blue Shield of Alabama

Delta Dental




Humana PPO









United Concordia

United Healthcare Standard & Discount PPO

If you are unsure, please call the office and we will do our best to verify the information and see if we are in-network with your policy.

What payment plans or financing options are available?​
Sunbit Dental Financing Available

Townsley Family Dentistry accepts the following healthcare financing programs: 


These programs provide flexible, convenient financing options so that you can receive the healthcare you need when you need it. You may apply online for the plan that best suits your financing needs or ask our payment coordinator for more details during your next office appointment.

We do not offer in-office payment plans. 

Financing options
What is your in-house saving plan?

Our in-house saving plan is for those without dental insurance, but would like the benefits of having coverage.  The in-house savings plan works at our office only, but with our comprehensive dental care, we can take care of most procedures easily.  For an affordable monthly fee, you can get the individual or family dental care that you desire.

Meet Our Dedicated Team  ⇢

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